Within organizations there are four types of cultures. “The Clan
Culture,” “The Adhocracy Culture,” “The Hierarchy Culture,” and “The Market
Culture” (Cameron 1999). These culture operate according to a
graph. There are four quadrants, in q1 is “adhocracy”, in q2 is
“clan,” in q3 is "hierarchy” and in q4 is “market.” At the top of
the Y axis is flexibility and discretion and at the bottom of this axis is
stability and control. On the right most of the X axis is external
focus and differentiation and on the left most of this axis is internal focus
and integration. For example, “adhocracy” is -placed on
q1. This means that the culture within that organization is
considerate of flexibility and discretion as well as external focus and
differentiation. Organizational culture is differentiated from the
culture found in the community, known as “national culture,” in that its within
a contained space and not wide spread. This makes organizational
culture an emic view towards the national culture and the people within society
have an etic view of the culture within the organization. Regardless
three important things happen in culture enculturation, acculturalization and
assimilation. Enculturation occurs when an individual is very
young. Acculturation on the other hand occurs when individuals adapt
characteristics of a new culture (Ross-Kerr 2006). And Assimilation
results when individuals give up their culture for the dominant
culture. It could be said that organizations hope to affect the
dominant culture through social responsibility efforts. Essentially
until they affect the dominant culture, they may be a part of the invisible
culture operating their values and beliefs within an enclosed
space. Organizations make moves so that their culture can be visible
such move come in the form of offensive and defensive (Coutler 2010) strategies
designed to operate the business these can come in the form of corporate
strategies in the mission, vision, values and slogan of the
company. Or the culture can come in the form of a Company Manifest
or a Code of Conduct. Regardless, companies’ action corporate social
responsibility efforts based on the corporate strategy and the business
strategy of the organization which essentially results in a top down vertical
culture enforced by those at the top of the company and maintained by those at
the base. Cultural awareness becomes increasingly important because
it serves to unite people under collective action.
Culture is a
set of shared beliefs, values and morals (Ross-Kerr 2006). Ideology
on the other hand is a set of beliefs on how society should be (Heywood
2007). It could be said that ideology is a product of
culture. Ideology emerges because people through social mobilization
share their common beliefs, and this becomes a collective. Before
social mobilization takes place however, social movement
occurs. This means people bring up their dissatisfaction for the
status quo or these individuals want a change in the way things are
done. Culture brings people together and it is an important part of
socialization (social movement) and education (social mobilization) per
corporate social responsibility efforts.
There is the
national culture (dominant culture) wherein the organization is subordinate to
it and serves as a minority culture. Within the minority culture of
the organization subcultures exist. If the company has multiple
strategic business units with a different corporate strategy ie, different
mission, vision, values and slogan- a subculture is created within the larger
culture of the entire organization that serves the dominant culture in the
society- the national culture. The subculture operates under the
larger culture of the company which have been mentioned as: “The Clan Culture,”
“The Adhocracy Culture,” “The Hierarchy Culture,” and “The Market Culture.” The
subculture in the SBU is designed to serve as a cohesion within the people
working in the SBU but also serves to maintain the SBU’s individual corporate
strategy to ensure that products are harvested, refined, manufactured, produced, distributed or are at retail per
that. Hence it becomes a matter of quality assurance within the SBU
similar to having a “seal” of approval or quality.
With those
mentioned, it becomes clear that the “slogan” of the corporate strategy becomes
a piece of propaganda. It serves as a reminder and a connection to
the values of the company. The “slogan” is a way to depict the
intent and the objectives of the company from a lens of
propaganda. It serves to use “folk lore” to create urban legends
within the company. These “urban legends” are stories told by individuals
and they are often fictional but they have an underlying
theme and clearly they are from a hyperbolized expirience. “Urban legends” become folk lore’s after years and years
perhaps centuries. And folk lore’s become fairy tales wherein
individuals evidently find what they are seeking. For example, if
the folk lore was about a girl named Amy and that girl went through
difficulties and essentially the story left off with an anticlimax not
concluding her story. The reinforcing fairy tale precedes the folk lore and, in
this story, an individual seeks Amy. And they end with a climatic
and lustful passion of sexual intercourse, or they could run away and elope to
another province for a while getting “hitched” hence creating the fairy tale
which then reinforces the folk lore. Folk Lore are stories told because
an individual had an actual experience and wanted to say it in a way that
people could learn. Hence it serves to act on the proponents of
social learning which then Akers defines it as, people see, people do
(2013). Hence the creation of folk lore becomes a way to provide
culture care. Whether it be in a subculture within a minority
culture or a national culture which affects a minority culture, folk care under
Leininger’s cultural care theory, is defined as “caring as defined by the people,
from health care professionals, which is based on scientific, biomedical caring
systems” (Ross-Kerr 2006). Essentially the objective of a company
attempting to make a subculture within its SBU’s is to create a phantasmagoria
so as to make the work more meaningful. Having such phantasmagoria
is always considerate of a circadian rhythm in this case a routine by which
tasks are completed. It is supplemented with a diverse and inclusive
group of people that operate under the corporate strategy vertically enforced
by those at the top. This is part of culture
care. According to Leininger’s cultural care theory, culture care
considers the world view wherein individuals working in the organization have
an emic view thus, they observe the world culture from the base – the
minority culture. From the world view are cultural and social
structure dimensions. These could be different companies or
ethnicities, essentially these are all political actors operating within the
domestic environment under structural functionalism (Powell
2012). These culture articulate interest and aggregate interest so
as to affect their social structure. The interests are as follows
“technological factors,” “religious and philosophical factors,” “kinship and
social factors,” “cultural values, beliefs and lifeways,” “political and legal
factors,” “economic factors,” and “educational factors.” These are
essentially the basis of the folk lore and serve as a way to depict caring as
defined by the people (generic- folk care). These influence people
within the organization and it promotes expression (patterns and practices)
essentially resulting in products that are in line with the business strategies and functional strategies of the company. The purpose of creating subculture within
the minority culture (organizational culture) is that it allows for culture
care-preservation/ maintenance, accommodation/ negotiation, and repatterning/
restructuring all parts of culture care under Leininger’s cultural care
theory. Hence having multiple subcultures operating within various
SBU’s of a conglomerate has benefits with regards to culture
care. The subculture can be supplemented with things such as
“corporate dishes” or “cup competitions” all consistent with the corporate
strategy of the company designed to create ideologies for the purpose of social
movements/ social mobility so that corporate social responsibility efforts can
take place.
WORK CITED
Akers, R., et
al. (2013). Criminological Theories. New York,
USA. Oxford University Press.
Cameron,
K. et al. (1999). Diagnosing and Changing Organizational
Culture. San Francisco, USA. John Wiley and Sons.
Coulter,
Mary. 2010. Strategic Management in
Action. Pearson.
Heywood,
A. (2007). Political Ideologies. New York,
USA. Palgrave Macmillan.
Powell, et al. (2012). Comparative
Politics Today. Illinois, USA. Pearson.
Ross-Kerr,
J., et al. (2006). Canadian Fundamentals of Nursing. Ontario,
Canada. Elsevier.
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